When we spoke to staff we were thrilled to find that people were enthusiastic about supporting clients and patients.

Some of you lacked confidence about how to raise the subject and what information to give. We would always advise people to do what they feel to be right and appropriate for each situation.

Being aware of the importance of earlier presentation, screening information and key symptoms isn’t just something clinical staff should do. It should be an everyday part of all of our jobs; it can make such a difference.

Simple things like talking about cancer with colleagues, families and friends can help us rehear information and ways to raise the subject. A variety of training is planned or already provided for staff, and this can improve your skills and knowledge.

Your local Cancer Network is probably the best place to find out about local training. A list of networks is provided in the contacts section.

All I needed was a little confidence that what I was saying was the right information.

- Staff member